Customer Service Centre

At EB Games we want your online experience to be absolutely amazing and we strive to make sure you can find what you need easily and without hassle!

This however sometimes does not go to plan and we really want to know if you have any issues when using our website or visiting our stores.

For any easy to answer question visit our FAQ's.

If you're looking for a career at EB Games or ZiNG Pop Culture: Careers at EB Games

For major issues or urgent enquiries please feel free to contact our Customer Support team via:

0800 3242 637
Mon - Wed, 9am to 9pm (NZST)
Thur - Fri, 9am to 11pm
Sat, 10am to 7pm
Sun, 11am to 6pm
Payment options